We are looking for a Product Designer to work on developing and improving the user journey in a product, from the moment a user first interacts with the platform to the time of final disengagement. The main task is to shape a holistic customer journey in the product based on customer needs and product strategy.

For us, a Product Designer is a person who works not only with one team, but also a player at the organization level with real opportunities to participate and drive global, enterprise-level change.

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Future challenges

— Develop and enhance the entire user experience of web and mobile applications;

— Review and validate product navigation to improve conversion rates;

— Design and implement metrics to ensure the integrity of the customer journey;

— Increase customer satisfaction;

— Actively participate in the community and interact with UX researchers;

— Collaborate with other teams to implement changes;

— Work on a multilingual interface;

— Prepare design layouts;

— Create interactive prototypes;

— Conduct UX testing of design solutions;

— Participate in the support and development of the product’s design system;

— Participate in quality control of implementation.

We expect

— Approach visual design systematically, adhering to principles of atomicity and consistency/ respecting atomic and consistency principles;

— Make design decisions based on analytical data or user research;

— Use appropriate user experience mapping methods to collect data on client interaction with the product;

— Validate solutions before development by conducting UX testing, including using high-fidelity prototypes;

— Know and apply usability assessment approaches;

— Be ready to work in a cross-functional team, closely collaborating with developers and Product Owners;

— Pay proper attention to text in interfaces;

— Understand the Jobs-to-be-Done approach;

— Consider dependencies between different parts of the product when designing end-to-end scenarios;

— Track changes in metrics and indicators in the product during experiments.

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Advantages

— Experience working in a product team;

— Experience in fintech;

— Good spoken English, from B2 to C1;

— Understanding of trends in product design

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We offer

— Work on international markets;

— Support and assistance in professional growth (seminars, courses, trainings, internal training);

— The possibility of professional development and career growth;

— Connection to medical insurance with dentistry in the first two weeks of work (including spouse and children);

— Flexible start and end time of the working day;

— Paid delicious lunches and coffee points in the office;

— English language training with a corporate teacher;

— Partial compensation for sports and recreation activities (sports, yoga, swimming pool, etc.), as well as classes with a psychologist;

— Hybrid work format;

— Cozy office in Tbilisi, Georgia.